FAQ

We are beyond thrilled you have chosen Carrie’s to shop for your bridal gown!  Our Atlanta store focuses solely on the bride & her gown and accessories.  Our Macon location has both bridal gowns and ready-to-wear for MOB, MOG, and Bridesmaids.

We are an off-the-rack store, meaning that our gowns are brand new and sold directly off the floor.  Be ready to buy!  Many gowns are one-of-a-kind and we have seen brides heartbroken when their favorite gown sold to another bride.

If this is your first time gown shopping, we highly encourage you to go try on at David’s Bridal first, for style.  This helps you “get your feet wet!”

We have over 500 gowns in our Chamblee showroom, and 350 gowns in our Macon showroom!  Our gowns vary by location and change daily.  We carry Allure and our own brand of curated gowns.  We have a ton of variety in styles and sizes!  We range from bridal size 0 to bridal size 28 in our Macon location and size 30 in our Chamblee location.  Bridal sizing is different from street sizing, and every designer is different, so try not to worry about size.  We have plenty of gowns!  Our gowns range between $500-2200, and some Allure Couture go up to $3000 in our Macon location.

We truly have something for every budget! We encourage our brides to do a little pricing and style research before shopping, those gorgeous gowns we find on Pinterest can easily cost thousands of dollars. We offer so many different styles and stay far below the price point of other boutiques.

Our boutiques are a down-to-earth, no pressure place where you can relax.  Our staff will greet you and you will have your own Master Stylist to help you through the entire process!

Your Master Stylist will explain the store, ask you questions about your gown, help you and your party with any questions, and select gowns for you to try on.   Feel free to bring pictures or your Pinterest board. Please don’t worry – our staff is highly trained, Masters at listening to your wants and Styling you!

Help us get to know you ahead of your appointment by filling out our questionnaire: https://carriesbridalcollection.com/interview/

Most brides leave our stores saying, “That was so easy!” and it truly SHOULD be.  We’re here to help!

Just like you, our Master Stylists are very busy and their time is valuable!  Our appointments are in high demand.

A $25 Reservation Fee will be charged at the time of your appointment booking.  This fee secures your Bridal Appointment with our dedicated and trained Master Stylists.  When you book an appointment, we schedule a Master Stylist to work directly with you.

Please note that a cancellation fee of $50 will be charged if the appointment is cancelled with less than 24 hours prior to the appointment, or if you do not show up.

If you have found your gown at another store, please extend us the courtesy of cancelling your appointment.  We typically have a waiting list and appreciate the notice so another bride has the opportunity to find her gown.

We are beyond thrilled you have chosen Carrie’s to shop for your gown!  We are an off-the-rack store, meaning that our gowns are brand new and sold off the floor.  If you love a gown, it may not be here the next time you come in, so we highly encourage you, if you are not ready to purchase, go try on at David’s Bridal for style.  We have seen brides heartbroken when their favorite gown sold to another bride.

We have over 500 gowns in our Chamblee showroom, and 350 gowns in our Macon showroom!  Our gowns vary per location!  We carry Allure and our own brand of curated gowns.  We have a ton of variety in styles and sizes!  We range from bridal size 0 to bridal size 28 in our Macon location and size 30 in our Chamblee location.  Bridal sizing is different from street sizing, and every designer is different, so try not to worry about size.  We have plenty of gowns!  Our gowns range between $500-2200, and some Allure Couture go up to $3000 in our Macon location.

We truly have something for every budget! We encourage our brides to do a little pricing and style research before shopping, those gorgeous gowns we find on Pinterest can easily cost thousands of dollars. We offer so many different styles and stay far below the price point of other boutiques.

Absolutely! We have over 100 dresses in sizes 14-28! We also have gowns with extra length and options to add materials to the bottom, as well as easy ways to shorten a gown!

For our regular Bridal Appointments, our brides are welcome to bring up to 4 guests with them.  Due to the nature of our inventory, we don’t allow any children under the age of 16. While we love the little ones, our small staging areas simply aren’t safe for infants and toddlers. With the number of Brides, guests, and Stylists moving through the store at any given moment, we wouldn’t want to risk any sort of injury to a child. Thank you for understanding that we are not able to make exceptions. We appreciate you respecting our store policy. We want this day to be all about the Bride!!

We proudly accept cash (3% discount!), Visa, Mastercard, Amex and Discover cards. We also accept Venmo and CashApp!  COMING SOON: AFTERPAY!

Gowns that are paid in full are available to take home same day!

We can also send an invoice if you decide on your gown after you leave your appointment!

Need a payment plan?  No problem!  A 50% deposit is required to pull the gown off the floor, and you can make payments on it.   We can automatically send you invoices so you don’t have to come in until you are ready to pick up your gown.

If you need to special order your gown, it must be paid in full before the order is placed with our designers.

If you need additional help with payments, let us know and we can work with you.

Absolutely!  We LOVE love!  We welcome ALL brides, and look forward to celebrating YOU and YOUR story!

Excellent question! We carry our very own in-house designs, designed by Carrie and Kristin! We also carry a curated collection of Allure gowns! We have over 500 dresses in our Atlanta location and close to 300 in our Macon location! We have tons of one-of-a-kind dresses and unique pieces as well!  Gowns are available to take home same day!

Our appointments last 1.5 hours. It’s important to be on time, as being late can cut into your appointment time. Accessory appointments are 30 minutes and we recommend you bring in your Carrie’s gown. However, if your gown was purchased elsewhere, we will not be able to let you try it on in our store.

Carrie’s Bridal Collection is open by appointment only.  We accept walk-ins as available, but please call ahead!  If another store has referred you to us, please thank them for us and call our Atlanta location at  770-451-8577 or Macon location at 478-718-0880 before heading over, so we can make sure we are able to accommodate you.  Please note that our guest limit is bride + 4 guests.

We are following instructions and recommendations from the Centers of Disease Control and Prevention (CDC):

–  We are taking the following precautions:

– For the health and safety of our stylists and staff, we allow each bride to bring 4 guests at Carrie’s Bridal Collection.

– Masks are optional, but recommended, due to high volume of traffic.

– Sanitizer is available

– Temperature may be taken at entrance

– Gowns are sanitized after each appointment.

If any member of your party is not feeling well or has allergies that cause them to cough or sneeze frequently, we ask that they refrain from attending. Kindly consider other brides and their guests. You are welcome to FaceTime or Zoom additional guests.

Due to the nature of our store, we are unable to hold gowns. Leaving a dresses behind is taking a risk that another bride will purchase it and there may not be another.

We love to celebrate!  Our Celebration Package, and Mini Celebration Package, are the BEST way to celebrate IN-STORE!  These are fabulous gifts for during or after the appointment!  Celebration toast & many fun surprises!

Click on over to read more and purchase our two perfect options:

Celebration Package!

Mini Celebration Package!

We have so many options for accessories in every price point! Our veils start at only $99 and our jewelry starts as low as $29, with our belts and sashes starting at just $69! Please book an Accessories Appointment directly on our website for our Chamblee/Atlanta location, or, for our Macon location by calling at 478-718-0880.

We are unable to allow any outside food or drink in our store.  We are happy to recommend nearby restaurants for you!

Our Celebration Packages include a Champagne (or non-alcoholic) Toast, and are the BEST way to celebrate IN-STORE!  These make fabulous gifts for during or after the appointment!

Click on over to read more and purchase our two perfect options:

Celebration Package!

Mini Celebration Package!

Our stores are small boutiques nestled in the historic parts of Chamblee and Macon. We offer one-on-one service, to make your experience more personal. We have just 3 dressing rooms in each store, and therefore our stylists are able to create a fun, relaxing environment for our brides while giving them undivided attention.

We offer an intimate boutique salon, as opposed to the big name stores. We promise that from the moment you walk in the door, you’ll feel at ease! We truly have your best interest at heart. We understand what an important day this is! We focus on helping you throughout the entire process of dress-shopping, and well into the alterations process! By the time you leave, we will feel like old friends!

No problem! Click the link in your appointment email or text message to change or cancel.  We certainly understand schedule changes extenuating circumstances. Just kindly give us 24 hours notice so that we may offer the spot to someone else. We typically have a waiting list on the weekends, so we always have brides who would be happy to take the opening! Cancellations less than 24 hours before your appointment will incur a no-show $50 fee

Great question! Our dresses are not consigned. Each dress is a brand new, couture gown that you can only find with us. You will find similar styles in other stores, we just cut out the “middle man” because Carrie designs in-house! Our stores are Carrie’s showrooms. We don’t pay outside designers for their dresses so ours cost less! When you try on our gowns, you will be able to feel the superb quality and construction of our dresses!

Of course! You are more than welcome to take all the pictures you want. Please do keep in mind that camera phone pictures can be drastically different form professional photography. We also have free wifi for you to Skype or Facetime with you friends and loved ones after finding The One!

We are by appointment, so if you are out and about without an appointment, please call us at 770-451-8577 for Chamblee/Atlanta or 478-718-0880 for Macon, so we can let you know if we are able to accommodate you!  Please note our bride + 3 guest policy!  Masks required for all.

You can! However, it can be a little difficult to prescreen since our inventory changes so often. Mom can find a beautiful dress for you that could be gone the next day. We encourage you to take the time to come in and look for yourself- and be ready to try on! Once you see our beautiful dresses, you’ll be so excited to see how they look on you!

We give you a breathable garment back to store your dress in, where other salons can charge upwards of $25 for this! We always recommend storing your gown in a closet, away from pets and any elements.

Our recommended seamstresses typically will ask for a first fitting about 12 weeks from your wedding date. We certainly have seamstresses that can accommodate a shorter timeline, we just urge our brides to start rather sooner than later so there is no pressure to rush! Upon checkout we give you our seamstress list and an alterations “cheat sheet” telling you what to expect. A seamstress can give a general quote over the phone, but an accurate quote can only be made after seeing a dress on a bride in person. Please be mindful that most seamstresses do book up quickly, so we urge you to call you seamstress as soon as possible to make you appointment! If you need to order extra materials, we will need at least 3 months for the order to come in. Your stylist will go over all these options with you during your appointment.

We sure do! This makes a great gift for the bride!  Please click here to purchase:

Gown Cleaning & Preservation

Absolutely! Gown steaming is $75 and veil steaming is $25.  We are only able to steam gowns and veils purchased at Carrie’s Bridal locations. Please give us a call to schedule!  We need 48 hours before your wedding to make them perfect!

All sales are final.  This is standard in the Bridal industry and we thank you for understanding.